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"Ninewells radiotherapy"

About: Cancer Services / Radiotherapy

(as a service user),

I started Radiotherapy treatment at Ninewells hospital, Dundee, just over 7 weeks ago. I was a bit apprehensive at first but all the staff from the specialist nurses, receptionists and radiotherapy nurses were brilliant, caring and nothing was too much bother to them. Every member of staff was so nice to everyone that entered that department. 

I’m not in hospitals very often but I don’t think you could get a better group of staff working together, they really are a great team at Ninewells.

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Responses

Response from Robert Kelly, Clinical Support Worker, Radiotherapy, NHS Tayside 9 months ago
Robert Kelly
Clinical Support Worker, Radiotherapy,
NHS Tayside
Submitted on 17/08/2023 at 17:20
Published on Care Opinion at 17:20


Dear The Man with Shorts, thank you very much for taking the time to feedback your experience in our Radiotherapy Department. My name is Bob, one of the Clinical Support Workers based at Reception who would have helped you prepare for your treatments. I am so glad to hear that our whole team of Therapeutic Radiographers and Oncology Support Team Nurses ensured that your apprehensiveness was alleviated. Our combined staff really do work well together to provide a service that you appear to appreciate.

We wish you well from all of us.

Kind regards... Bob

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Response from Nicola McKee, Lead Nurse, Specialist Services, NHS Tayside 9 months ago
Nicola McKee
Lead Nurse, Specialist Services,
NHS Tayside

I work as a Lead nurse within the Triumvirate structure for Specialist Services. I provided Leadership and Professional Nursing support to the following teams: Renal, Oncology, Haematology, Neurosciences (which include Neurology, Neurosurgery and all linked specialities), Genetics, Radiology, Advanced Intervention Service and Pain Service in addition to this I also provide Professional support to Stracthro Regional Treatment Centre

Submitted on 18/08/2023 at 11:25
Published on Care Opinion at 11:25


picture of Nicola McKee

Dear 'the man with shorts',

I would echo Bob's comments above and thank you again for sharing such lovely comments. Our teams work really hard to provide the best care experience possible and feedback is really important to them. I was delighted that your experiences were so positive and will ensure this is fed back to the nursing team.

Wishing you well.

Kindest regards

Nicola McKee, Lead Nurse, Specialist Services

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