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What a real difference you all made 😊😊😊.

Posted By DB07

"What a real difference you all made 😊😊😊."

About: Golden Jubilee National Hospital / General Surgery

(as a service user),

This is a story of thanks for care and kindness.  When I went into hospital for general surgery the staff were amazing - at all stages they explained what was about to happen and were very kind and caring throughout.

I  will no doubt have forgotten some names (sorry), but Paula and Amy did an excellent job of looking after me before and after the procedure.  Donna, Sarah, Marc and all those in theatre did everything to keep me reassured before and then to visit and check in after.  Thank you everyone - what a real difference you all made 😊😊😊.

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 8 months ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 15/08/2023 at 18:34
Published on Care Opinion at 18:34

Dear DB07,

What a lovely post to read regarding your visit to NHS Golden Jubilee for General Surgery. The team pride themselves in delivering the highest quality of care to all patients and visitors and I am glad this was the case for you. I will be sure to pass on your lovely comments to those mentioned in your email and the General Surgery team. They will be delighted to read these too.

I do hope you are recovering well from your surgery.

Regards

Paula

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