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Brilliant receptionist

Story from nhs.uk

"Brilliant receptionist"

About: Pinderfields General Hospital

My husband was rushed to pinderfields by ambulance. We spent time in resuss, ward 25 and ward 45a. Apart from 3 doctors giving us different diagnosis, nurses were brilliant. But really wanted to show appreciation for the receptionist on ward 45a. She went above and beyond to help.

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Responses

Response from Pinderfields General Hospital 8 months ago
Pinderfields General Hospital

Submitted on 14/08/2023 at 08:08
Published on nhs.uk at 16:20

Thank you for taking the time to post your comments regarding your recent experience.

I am so sorry to read of your husband being rushed into hospital and can only imagine what a worrying time this must have been for you.

I am so pleased to read of how you felt staff were really helpful and supportive, in particular the nurses and the receptionist.

I will make sure all of the staff are made aware of your feedback as I know how much they will appreciate your kind words.

Thank you again and I hope your husband is recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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