"Caring & Empathetic "

About: York Hospital York Hospital York YO31 8HE

Posted via nhs.uk 9 months ago

My husband had numerous appointments in the last 5 months. The consultant was excellent, his manner so professional and caring. Taking time to clearly explain everything and leaving us with optimism and gratitude that the pressure of working within the NHS never impacted the consultation.
Sadly he passed away recently, after a terminal diagnosis, but thankyou to all the hardworking staff of the Oral & Maxillofacial Dept.

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York and Scarborough NHS Trust

Submitted on 09/08/2023 at 15:54

Published on Care Opinion at 15:54

Thank you for your kind words regarding the care your husband received from the Oral and Maxillofacial at York Hospital. I am sorry to hear that he has passed away, so let me pass on my condolences. It is heartening to know that all you were treated with such kindness and encouragement during his visits over the last five months.
Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment your husband received from all the clinical staff involved in his care.
I have passed on your comments to the staff involved, which I am sure they will be very pleased to read.
Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients and relatives and thank you once again for sharing your experience with me.

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Caring & Empathetic

"Caring & Empathetic "

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