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"A wonderful experience"

About: Royal Alexandra Hospital / Respiratory

(as the patient),

I attended an outpatient appointment at the Royal Alexandra Hospital (RAH) Respiratory function lab for a lung test this week and just wanted to mention how lovely the staff member, Clare, treating me was.

I was nervous on arriving as I hadn't known what to expect. As soon as Clare came to reception to get me, I was greeted with a huge smile and a really warm welcoming attitude. She thoroughly explained the test to me beforehand and kept me going throughout with lots on encouragement.

An absolute asset to the team at the RAH and I wish her every success in her future career. Thank you again, Clare. 

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Responses

Response from Yvonne McDowall, Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 8 months ago
Yvonne McDowall
Clinical Service Manager, Emergency Care and Medicine - Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 07/08/2023 at 12:51
Published on Care Opinion at 12:51


Good afternoon,

Thank you so much for taking the time to post your feedback for the service and for Claire. It means so much to our team to hear any feedback from their patients. I will be sure to share your kind words with our team.

Kind regards

Yvonne McDowall

Clinical Service Manager, RAH

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