This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Wonderful hospital care"

About: Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital / General Surgery

(as a service user),

I just want to say thank you to all the staff who looked after me. I was admitted through my GP to AU 1 . I had a very high temperature and needed oxygen.

The team sprang into action and quickly got me settled and started treating me. I was so glad to be there and getting help as I really didn’t feel well. They were so kind to me and kept checking I was ok. The next day I was transferred to ward 53 where I stayed for 5 nights. The staff there are fantastic so friendly and caring. The medical team were relentless in trying to find out what had caused my to become so ill. I felt very cared for by the whole team. The nurses  going about their, what seemed endless tasks, with a smile for me.

Well I do like my grub and the hospital catering was delicious!!! Choices everyday tasty soup. roast beef, curry and always pudding, yummy! The domestic staff always had a friendly chat whilst they were busy working. I was discharged on the Monday and can only say that our NHS is amazing 🥰🥰🥰🥰

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 10 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 07/08/2023 at 13:37
Published on Care Opinion at 13:37


picture of Siobhan Mcilroy

Dear Christmas1

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

It is lovely to hear that the team in AU1 and ward 53 were kind, attentive and made you feel safe and looked after.

I am glad you enjoyed the food and the domestics were lovely to chat to. I am sure the teams will be delighted with your feedback.

Thank you again for sharing your story, best wishes and take care, Siobhan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k