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Wonderful, attentive and professional

Posted By Granny C

"Wonderful, attentive and professional"

About: Royal Alexandra Hospital / Day Surgery Unit Royal Alexandra Hospital / Endoscopy

(as a relative),

The DSU staff are worth their weight in gold! All wonderful, attentive and professional individuals when providing the best care to my dad! We couldn't have asked for anything more.

Special thanks to SCN Ian, CN Caroline, SN Nisha, HCSW Heather and the endoscopy team, not forgetting my dad's consultant, Mr Renwick, for just being amazing.

Much appreciated! 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 27/07/2023 at 09:43
Published on Care Opinion at 09:43

picture of Kevin Torbet

Dear Granny C

Thank you for taking the time to leave us your feedback on Care Opinion.

I was delighted to hear the care and treatment your dad received from the staff was to a high standard and he felt well cared for.

These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you and your dad had a great experience while attending the Unit.

I will be pleased to pass on your thanks to all the staff who I'm sure will be as touched as I was to read your lovely comments.

I hope your dad is feeling a lot better and recovering well back at home.

Kind regards

Kevin

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Response from Carolanne McArthur, Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 9 months ago
Carolanne McArthur
Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 27/07/2023 at 10:16
Published on Care Opinion at 10:16

Dear GrannyC,

Many thanks for taking the time to leave such lovely feedback about the staff involved in your father's care. The staff involved will be delighted to read such positive comments about the care delivered to your father.

Please be assured that we will pass on your kind words to the Endoscopy/Day Surgery teams.

We hope your dad is recovering well at home.

Kind regards

Carolanne McArthur SCN

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