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An excellent out patient experience

Posted By earthqz58

"An excellent out patient experience"

About: New Victoria Hospital / Urogynaecology

(as a service user),

I got a cancellation appointment today at the urogynaecology department at the New Victoria hospital in Glasgow . I was seen very quickly by Lesley Ann and Olivia who were lovely - professional, friendly and helpful.

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Responses

Response from Lesleyann O'Donnell, Senior Charge Nurse, Urogynaecology, NHS Greater Glasgow and Clyde 9 months ago
Lesleyann O'Donnell
Senior Charge Nurse, Urogynaecology,
NHS Greater Glasgow and Clyde

Submitted on 26/07/2023 at 11:08
Published on Care Opinion at 11:08

Hi earthqz58,

Thank you so very much for sharing this lovely feedback regarding the care you received while in clinic with myself and Olivia. I'm glad you felt we were professional friendly and helpful. Myself and Olivia are very very grateful for you taking the time to post your feedback. We really value patients feedback to allow us to develop out team to ensure all patients receive a high standard of care while in our department. As a team we aim to deliver the best possible care to patients.

Lesleyann O'Donnell

Staff Nurse Clinic K

Urogynaecology/Mesh Staff Nurse

New Victoria Hospital

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