I had a gastroscopy recently in the Endoscopy department at Doncaster Royal Infirmary. I was quite nervous, but had done a lot of research and watching videos of the procedure to prepare myself.
The staff were so brilliant at putting me at ease and finding common ground. Jacki saw me for my pre-assessment and was a ray of sunshine. After this I was taken to the pre-op (I think) room by another member of staff whose name I can't remember, and then met by the consultant who was also helpful and reassuring.
Though uncomfortable, the procedure went fine with just the numbing mouth spray (you have the option of sedation) and all the staff helped in directing me on what to do in terms of when to swallow, when to take a deep breath etc. Even down to receiving my report after the procedure, the member of staff was upbeat and smiley.
From start to finish the whole team were amazing and put me totally at ease - I wouldn't feel as nervous for a future gastroscopy within this department. Thank you everyone!
"Excellent experience"
About: Doncaster Royal Infirmary / Gastroenterology Doncaster Royal Infirmary Gastroenterology DN2 5LT
Posted by statusys79 (as ),
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