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"What a fantastic service and credit to the NHS."

About: Ripley Hospital

(as a service user),

After having an ankle reconstruction operation in June, which required a cast on my leg, I had to attend Ripley Urgent Treatment Centre today, as the cast was affecting my circulation and I was concerned about potential signs of infection.

Whilst there, I was treated with great care and respect. Staff were all professional but friendly and provided fantastic support to both myself and my husband. The situation was swiftly addressed and I felt listened to and consulted at every point of my visit. What a fantastic service and credit to the NHS. 

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Responses

Response from Patient Experience Co-ordinator, Patient Experience Team, Derbyshire Community Health Services 9 months ago
Submitted on 12/07/2023 at 11:45
Published on Care Opinion at 11:45


Hello,

Thank you for your feedback regarding Ripley Hospital UTC. I am pleased to read that you were treated with great care and respect. I hope that you are recovering well and I will pass your kind comments onto the relevant managers to share with the staff.

Thank you.

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