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Care Opinion

Appointment acceptance

Posted By importerhq65

"Appointment acceptance"

About: Vale of Leven General Hospital / Xrays and Scans (Radiology)

(as the patient),

Had to ring the department to register my acceptance of my upcoming appointment. Julia answered my call and was very professional, polite, helpful and concise. Fair play to her. She answered all my questions.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 11/07/2023 at 13:12
Published on Care Opinion at 13:12

picture of Kevin Torbet

Dear importerhq65

Thank you for taking the time to leave us your feedback on Care Opinion.

I was happy to hear our member of staff Julia was able to answer any questions you had prior to your upcoming appointment within the X-Ray and Scans Department.

It was also lovely to hear how she showed a caring and professional attitude throughout your interaction.

I will be happy to pass on your thanks to Julia who I'm sure will be happy to hear she was able to assist you.

I hope your upcoming appointment goes well.

Kind regards

Kevin

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