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Efficient staff in A&E

Posted By Forester

"Efficient staff in A&E"

About: Derriford Hospital / Accident and emergency

(as the patient),

This week I went to Derriford A&E , I thought I may have broken a rib. It was extremely busy there , but I was seen after a while.  Later on a Doctor examined me and organised a CT scan for that day. As a result a potential lung problem was identified and an appropriate Consultant was asked for opinion.

Despite the very busy day in A&E my day there was made the most use of by the staff . They were thorough in investigating my situation and didn't rush to get me out quickly. I had a lung function test the day after and a PET scan the next day. 

It was all very efficient.   Government set targets for waiting times are an unnecessary imposition on hospital departments . What counts is what is done in the time available

Waiting Time

Waiting time


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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 10 months ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 12/07/2023 at 07:19
Published on Care Opinion at 07:19

picture of Alison Stanton

Many thanks for taking the time to leave positive feedback during what is a difficult time. I have passed your comments onto the team who will be very grateful for this. I hope you are recovering well.

Thank you

Chelsea

Chelsea Harris

Clinical Admin Manager for ED

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