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"My personal experience has been excellent."

About: Daisy Hill Hospital / Coronary Care Daisy Hill Hospital / Emergency Department Royal Victoria Hospital / Cardiac surgery

(as the patient),

I came in to ED in DHH midweek evening. I was seen straight away. The staff in ED were very fast acting and I was taken to the Royal in Belfast to the cardiac lab and had an operation immediately. I was then transferred back to Daisy Hill. I am delighted with the care I have been given on the ward. The staff are fantastic, especially Caitlin. She is a fantastic nurse. She really fought hard to get me seen today for a big scan, so that I could hopefully get home tonight, if I didn’t get the scan today I would have to wait until Monday. I was made very comfortable during my stay. I honestly can’t thank the staff enough. I could have died only for the rapid response of the staff in ED, the staff in the Royal Victoria in Belfast and the amazing treatment in Coronary care in DHH. My personal experience has been excellent.

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Responses

Response from Rebecca Ervine, Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute, Southern Health and Social Care Trust 10 months ago
Rebecca Ervine
Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute,
Southern Health and Social Care Trust
Submitted on 04/07/2023 at 16:44
Published on Care Opinion at 16:44


Thank you for taking the time to reflect and share your feedback via care opinion on your recent experience in Coronary Care. I am very pleased to hear that your stay on the ward was that of a positive experience.

It is very heart-warming to hear such kind words towards members of our staff and I will most definitely share your gratitude with them at our safety briefing and pass your lovely kind words onto Caitlin.

Hope you are feeling better, best wishes.

Rebecca.

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