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Nursing staff really good before, during and after my operat...

Posted By Jayden

"Nursing staff really good before, during and after my operation"

About: Queen Margaret Hospital / Cataract Unit

(as a service user),

Long wait time for cataract operation,  no one's fault but a letter or a text from the hospital regarding waiting times would've been appreciated. 

Nursing staff really good before, during and after my operation. A cup of tea or any drink after the procedure would have been welcomed. 

Was really worried day 2 post-op as my vision was really hazy, phoned the cataract unit who told me this was normal.

Follow up appointments were vague. I was told I was listed for my 2nd eye op but not told I would be seen in outpatients before this.

These are just minor gripes/suggestions and I would recommend the Queen Margaret cataract unit

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 9 months ago
We are preparing to make a change
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 06/07/2023 at 20:31
Published on Care Opinion on 07/07/2023 at 09:42

Dear Jayden

Thank you for taking the time to feedback on your recent experience within the cataract unit.

It it lovey to hear that the nursing care was very good throughout your visit.

I appreciate your feedback regarding a drink following your surgery and we will look at this to see what changes are required.

We always advise patients at their clinic appointment and on the day of theatre that they will not be followed up in the hospital setting but at their own optometrist who will then feedback into the hospital this prevents patients having to travel unnecessarily into the hospital setting.

I wish you well in your recovery.

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