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"A true gem"

About: New Victoria Hospital / Maternity Care (outpatients)

(as a service user),

Midwife Anne was a true gem at clinic J, New Victoria hospital antenatal clinic. She took her time to explain everything and made an effort to be seeing my throughout my pregnancy for continuity of care, to her best ability. She knew me as a person,  not just another patient. She knew how to manage my hypertension which normalises with a manual BP machine hence minimised unnecessary visit to the maternity assessment unit at Queen Elizabeth University Hospital.

She had a great honest approach in her practice and I was extremely grateful for her care. A few extra ultrasound scans were organised towards the end of the pregnancy due to slight fetal growth concern and that reassured me as a patient. I wish every midwife is like her and this was my second pregnancy and she made a real positive impact to my experience second time around. Thank you again to midwife Anne. 

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Responses

Response from Elaine Drennan, Lead Midwife, Community Midwifery and Home Birth Team, NHS Greater Glasgow and Clyde 10 months ago
Elaine Drennan
Lead Midwife, Community Midwifery and Home Birth Team,
NHS Greater Glasgow and Clyde
Submitted on 26/06/2023 at 14:04
Published on Care Opinion at 14:04


Dear reticulumdj95

Thank you for taking the time to leave your feedback about the care you received from maternity services and in particular Anne.

It is important to us that you feel your care was individualised, you understand everything that is happening and that we work in partnership with you and supporting your choices by providing clear explanations that left you feeling reassured throughout your pregnancy.

Anne will be delighted to know that she made such an impact in your experience and I will share your kind words with her.

May I take this opportunity to wish you and your family well.

Best Wishes

Elaine

Elaine Drennan

Lead Midwife

Community & Outpatients

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