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"Pregnancy and Delivery"

About: The Princess Royal Maternity Unit / Maternity care (wards 68, 72 &73)

(as the patient),

My pregnancy was going well until I reached the third trimester where I was significantly disabled by pelvic girdle pain and a few days later diagnosed with gestational diabetes.

I was seen by the physios for the PGP, however this did not help and I spent the remaining 3 months of my pregnancy in severe pain and being unable to mobilise without the use of elbow crutches. I did not feel I was able to fully discuss pain management options as I was always seen by different doctors and midwives. 

I found the support from the diabetes team to be very helpful and easy to contact, however I do not feel that they fully explained the dangers associated with gestational diabetes. 

I was also lost to follow-up for a few weeks as my care was erroneously transferred solely to the diabetes team and I subsequently was not offered appointments that I should have been offered from the midwifery team. 

I attended to be induced at 38 weeks, however I ended up needing an emergency Caesarean section. The staff involved in this were phenomenal and they managed to get my daughter out quickly and safely.

My aftercare in the ward could have been improved substantially by improved communication: I also did not have access to a nurse call bell which I felt should have been prioritised following a section. The maternity care assistants were amazing and incredibly helpful and supportive. 

Overall my experience of the maternity services was poor and I hope this can be improved in the future. 

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 11 months ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 22/06/2023 at 14:28
Published on Care Opinion at 14:28


Dear Mum22,

Thank you for taking the time to share your story. I am please there are aspects of your care that you found to be exceptional but would equally like to learn from the areas you found to be substandard. If you would be willing to contact me, details below, I could investigate further and hopefully find areas for improvement.

I hope you and your baby and doing well and also hope to hear from you.

Best wishes,

Tracy Orr

Lead midwife

PRMH

tracy.orr@ggc.scot.nhs.uk

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