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Compassion and care

Posted By GratefulPatient77

"Compassion and care"

About: The Ulster Hospital / Early Pregnancy Clinic

(as a service user),

Sadly last year, I miscarried a baby.  However the care, attention, love and support I received from the remarkable team in the Early Pregnancy Clinic at the Ulster Hospital was second to none.  Namely, Louisa who put me at ease, answered any of my questions and was so compassionate towards me. 

She is clearly an expert in her field, and was able to provide me with any information I required.  She also provided me with a memory box, something I will always treasure. 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 10 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 19/06/2023 at 09:41
Published on Care Opinion at 09:41

picture of Conor Campbell

Dear GratefulPatient77

Thank you for sharing the story of your experience of care with Ulster Hospital Early Pregnancy Clinic.

It is great to hear that you have been well looked after and supported by the team. It is so important that compassion, empathy and expertise are at the forefront of care when looking after such personal journeys such as your own. I hope that your memory box is a comfort for you going forward.

I have shared your positive feedback to Louisa and the team who greatly appreciate your kind words and that you have gone out of your way to recognise their contribution during this time.

I wish you a positive journey forward.

Conor

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