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"Virtual ward assistance"

About: South Central Ambulance Service NHS Foundation Trust / Emergency ambulance Virtual Wards / Frailty Virtual Ward

(as a staff member posting for a patient/service user),

I was only on the ward for a brief time, I had been upset with the ambulance service as I wanted to go to Reading hospital and they refused me and took me to Basingstoke, this had really upset me as I had no choice.

Paul was a clinician that listened to my story after I had come out of hospital. He was amazing

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Responses

Response from Lara Kirby, Clinical Manager, Virtual Health Hub, HHFT 10 months ago
Lara Kirby
Clinical Manager, Virtual Health Hub,
HHFT
Submitted on 18/06/2023 at 13:21
Published on Care Opinion on 19/06/2023 at 07:52


Thank you for your feedback, I'm sorry to hear you didn't have such a great experience on your admission to hospital, I pleased to hear that Paul was able to provide you with such support, we wish you well

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