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Care Opinion

Hospital Parking

Posted By Pi**ed Off Patient

"Hospital Parking"

About: Dorset County Hospital / General surgery

(as the patient),

For the second time an appointment missed at Dorchester Hospital due to no available parking spaces, this after a 45 minute drive, arriving at 09:30, 50 minutes before the time of the appointment. 

How do I feel? ...Do you REALLY want to know?

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Responses

Response from Alison Male, Head of Patient Experience & Public Engagement, Dorset County Hospital NHS Foundation Trust 11 months ago
Alison Male
Head of Patient Experience & Public Engagement,
Dorset County Hospital NHS Foundation Trust

Submitted on 08/06/2023 at 11:06
Published on Care Opinion at 11:06

Hello Pi**ed off patient

Thank you for leaving your feedback and I am sorry to read about your experience of hospital parking at Dorset County Hospital, I completely understand your frustration.

I believe that you are in contact with our Patient Experience team but if that's not the case please contact us via email pals@dchft.nhs.uk or call 0800 7838058.

Best Wishes

Alison Male

Head of Patient Experience

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Response from Jo Howarth, Interim Chief Nursing Officer, Dorset County Hospital NHS Foundation Trust 11 months ago
We are preparing to make a change
Jo Howarth
Interim Chief Nursing Officer,
Dorset County Hospital NHS Foundation Trust

Submitted on 08/06/2023 at 14:16
Published on Care Opinion at 14:25

I am so sorry to hear of your experience and know that car parking at DCH has recently been more challenging for our visitors and staff. I am happy to report that we have a plan to resolve these issues in the coming weeks, and to deter people who are not accessing our services, from parking on site.

Best wishes

Jo

Interim Chief Nursing Officer

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