This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A lot of disruption during the night"

About: Craigavon Area Hospital / Frailty Ward (Ramone Ward 1)

(as a staff member posting for a patient/service user),

I came into the ward last week, I got the ambulance over, it was slow but we got there. The staff are great, they are such amazing girls. They are always bringing me tea and coffee. The food is lovely, I've got a brilliant appetite, I eat like a horse😂

The communication is  really great, the staff are always keeping me updated on medication and treatments. The ward is marvelously clean, the cleaners are so lovely and keep the place spick and span.

The ward is so hot and we haven't got a fan, it is just far too warm. It can be very hard to sleep at night with all the noise, there was constant yelling and disruption from 7pm-3am last night which made it very hard to get some rest.

I understand the patient isn't well though, and I do feel sorry for them. The beds are really uncomfortable as well. Everything on the ward has been first class. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust 11 months ago
Submitted on 05/06/2023 at 12:34
Published on Care Opinion at 12:34


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team

Best wishes

Opinions
Next Response j
Previous Response k