There is a member of staff on reception in orthopaedic outpatients dept who is in my opinion not professional enough for the job.
My first encounter with them was in early May. They made me wait while fumbling around trying to separate 2 sheets of paper with patients names on. I had already given my details but they literally stood there fumbling for at least a minute trying to separate 2 sheets of paper! I didn't have the patience to wait and watch this fiasco so I walked off to section A, hand therapy. They shouted after me to ask where I was going!?
The second encounter was later in May. I asked a question about the DEXA clinic. There was a helpful person working in the office who started to answer my question but the rude person at the front desk said not to talk over them. The helpful staff member appeared extremely upset at being humiliated in front of a patient and immediately got up and left the office
I asked them later if the person was a volunteer and was told no.
"A rude member of admin staff"
About: Dorset County Hospital / Trauma and orthopaedics Dorset County Hospital Trauma and orthopaedics DT1 2JY
Posted by aquariusfs46 (as ),
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