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I saw hard work been delivered with a smile and a kind word

Posted By Button

"I saw hard work been delivered with a smile and a kind word"

About: Glasgow Royal Infirmary / Acute/Medical Receiving Unit (50,51,53)

(as a relative),

Thank you,

Dr Hughes, Dr Tobi and all the amazing nurses, health care assistants and housekeepers who looked after my dad. I witnessed everyone working as a team with the highest standards of professionalism, care and compassion. 

So thrilled that these attributes of healthcare have not been lost.

I saw hard work been delivered with a smile and a kind word❤️ I am so thankful. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 12 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 05/06/2023 at 20:13
Published on Care Opinion at 20:13

picture of Kevin Torbet

Dear Button

Thank you for taking the time to leave us your feedback on Care Opinion.

I was sorry to hear your dad had to be admitted to the Acute Receiving Unit but was very touched to hear your kind words about the care and treatment he received from our staff.

We are extremely proud of the work the team do on a daily basis so to hear this echoed by our patients is very heart warming.

I will be sure to pass on your thanks to Dr Hughes, Dr Tobi and the team who I'm sure will be delighted to receive such great feedback.

I hope your dad is feeling a lot better and recovering well back at home.

Kind regards

Kevin

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