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There’s always someone there to listen and be understanding

Posted By Pauline183

"There’s always someone there to listen and be understanding"

About: The Princess Royal Maternity Unit / Gynaecology

(as the patient),

I have a stage 3 prolapse , and currently waiting surgery after my recent consultation. The doctors , nurses and everyone else that helps run ward 56 in Glasgow Royal Infirmary have been amazing.

I’ve been going back and forward every few weeks for temporary fixes until surgery can be performed, hopefully won’t be long now as my case is deemed as urgent. So many tears have been shed by myself as this whole process has taken its toll on me, but there’s always someone there to listen and be understanding.

I thank every one of them every time I'm there, but it's nice for other people to know that if you're ever admitted there your care will be second to none x

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde 11 months ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde

Submitted on 05/06/2023 at 15:17
Published on Care Opinion at 15:17

Dear Pauline183

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the gynaecology team met your needs during your recent episodes of care in ward 56 at the Princess Royal Maternity.

I am delighted that you have felt listened too and that you found the staff understanding at a time which must be very stressful for you. We aim to look after all patients needs not only physically but emotionally and psychologically too!

I have shared your feedback with Dr Bain, our Lead Clinician, Julie Graham, the Senior Charge Nurse and ALL of the team. They are delighted to receive this.

I hope you are doing well at this time and that you wont have to wait too much longer for your surgery.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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