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Excellent practice

Story from nhs.uk

"Excellent practice "

About: Russells Hall Hospital

I was transferred from my local hospital to Russells hall for long awaited surgery, resulting in some nervousness. All the staff were very informative and helped me feel really calm about the procedure. The theatre team made me feel extremely comfortable and the after care team made sure the recovery was made clear.

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Responses

Response from Russells Hall Hospital 11 months ago
Russells Hall Hospital

Submitted on 24/05/2023 at 16:00
Published on nhs.uk on 26/05/2023 at 21:07

Dear Daniel,

Thank you for taking the time to tell us about your positive experience. We are happy to hear that staff were able to keep you at ease during your procedure and they provided you with excellent care and treatment. We have passed on your kind words to senior management who will be happy to hear of them.

All the best and take care,

Patient Experience Team

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