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"Involved in the discussions"

About: Ophthalmology / Ophthalmology Outpatients Area 6A

(as a service user),

I would like to thank the urgent ophthalmology service. I was referred from my optician. I was seen promptly at Ninewells and received great treatment. The most important thing for me was how kind and understanding they were. The nurse put me at ease and the specialist registrar was so patient examining me when my eye was so sore. I had the opportunity to ask lots of questions and even decide what follow up might best suit me. I felt involved in the discussions and reassured when I was so worried.

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Responses

Response from Lisa Hutchison, NHS Tayside 11 months ago
Lisa Hutchison
NHS Tayside
Submitted on 31/05/2023 at 09:11
Published on Care Opinion at 11:20


Hi S74

Thank you for taking the time to send us this lovely feedback, it is very much appreciated. I am delighted to hear you received great treatment whilst attending our ophthalmology department and that we were able to reassure you when you were feeling worried. I hope you are feeling better and wish you a quick recovery.

Many thanks

Lisa Hutchison

Senior Charge nurse

Ophthalmology Department

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