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"The care I received was absolutely excellent"

About: University Hospital Monklands / Acute Medical Receiving Unit University Hospital Monklands / Emergency Department University Hospital Monklands / Endocrinology (Ward 12) University Hospital Monklands / Medical Assessment Unit

(as a service user),

I was admitted to Monklands University Hospital in Airdrie, Scotland with a new diagnosis of Type 1 diabetes unfortunately.

The care I received from the doctors & nurses in A&E, MAU and AMRU then ward 12 was absolutely excellent . Subsequently the care I have and am still receiving from the entire Diabetic Team from the David Matthews Centre has been outstanding, making me feel very supported with this new & life changing condition.

I would particularly like recognise and thank Lynn, the senior dietitian, and consultant Dr Devers for their professionalism, encouragement and support. As an NHS Scotland nurse myself, I am truly grateful. Thank you.

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Responses

Response from Angela Steed, Assistant Service Manager - Medical & Care of the Elderly, UHM, NHS Lanarkshire 11 months ago
Angela Steed
Assistant Service Manager - Medical & Care of the Elderly, UHM,
NHS Lanarkshire
Submitted on 18/05/2023 at 16:14
Published on Care Opinion at 16:14


picture of Angela Steed

Thank you for taking the time to provide feedback on your time spent as an inpatient at University Hospital Monklands. I will make sure your really positive comments are fed back to the various teams, and in particular Lynn and Dr Devers. I hope that you are continuing to feel better, and I am glad that you are continuing to be reassured in terms of your care. We do have an exceptional team at UHM, and I know that they will really appreciate receiving your feedback. Thanks again and take care.

Angela

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