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"They are indeed angels."

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

The care and attention I've received at the tower block clinic for eyes, Royal Cornwall Hospital has been nothing but the highest standard of care and kindness by both the specialists and the highly skilled team at all levels. 

Because of the treatment I've had, my eyesight has been helped considerably for which I am eternally grateful. Considering the lack of government funding and the exceptionally long working hours the poor staff have to endure, they keep smiling through. They are indeed angels. 

Just a thought, could patients perhaps pay an amount per visit, say just £10 to show their gratitude a bit? 

Parking for the eye clinic is tricky but I appreciate difficult to resolve,  

With grateful thanks,. 

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Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust 11 months ago
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust
Submitted on 25/05/2023 at 10:15
Published on Care Opinion at 10:15


Dear mouyq33 / Karl,

Thank you for taking the time to leave feedback for us here in the Eye Unit.

I am so pleased to hear that you feel you have received the highest standard of care and kindness. It really means a lot to have such positive feedback.

I am delighted that treatment has considerably helped your eyesight:)

I will be sure to pass your comments back to the team and the manager, and I hope that you continue to be delighted with your care,

Kerry Trembath

Senior Staff Nurse

Ophthalmology

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