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"They were all outstanding and exceeded my expectations"

About: Trauma & orthopaedics / Ward 8 (Orthopaedics)

(as the patient),

I attended Perth Royal Infirmary , Ward 8. 

Although is was my second knee replacement I was still intimidated by the prospect.

All of the staff in the ward from the moment I walked in could not have been more welcoming, reassuring and professional.  They engaged with me as an individual while continuing to do all they needed to do, explaining at every step of that way.

Everybody was exemplary, as a team they worked together and were a credit to the team leader and to themselves.  I knew all their names whether cleaner or senior nurse/medic.  They were all outstanding and exceeded my expectations so I am not going to mention one or two individuals.

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Responses

Response from Janet Bright, Senior Charge Nurse, Orthopaedics, Ward 8, PRI, NHS Tayside 12 months ago
Janet Bright
Senior Charge Nurse, Orthopaedics, Ward 8, PRI,
NHS Tayside
Submitted on 16/05/2023 at 15:37
Published on Care Opinion at 17:23


Dear Man with a new knee

Many thanks on taking the time to share your story on the service you received from the Ward 8 team. It is so lovely and very much appreciated to receive such positive feedback. I will ensure that your feedback is shared with the team. Thank you for your review and we wish you a continued recovery and all the best for the future.

Kind regards

Janet Bright

Senior Charge Nurse

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