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"The ward has been clean and comfortable"

About: Daisy Hill Hospital / Coronary Care Daisy Hill Hospital / Emergency Department

(as a staff member posting for a patient/service user),

My experience up on Coronary Care has been much better than down in the Emergency Department. My time in A&E was awful - everyone was in trolleys up and down the corridor and I could get absolutely no sleep because of the sheer amount of noise.

Up on CCU it has been absolutely dead on. I have managed to get plenty of rest up here. All the staff have had a very good attitude and have been very helpful. All their explanations have also been great.

The ward itself has been very clean and comfortable. The only bad thing I could say is that the tea could be better - the coffee is alright. The bathrooms are all good, but the shaving facilities could be better.

I have no further suggestions for improvement - at the end of the day a lot of people need looked after and everything cannot be perfect.

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Responses

Response from Rebecca Ervine, Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute, Southern Health and Social Care Trust 13 months ago
Rebecca Ervine
Deputy Sister Male Medical/Coronary Care Daisy Hill Hospital, Acute,
Southern Health and Social Care Trust
Submitted on 16/05/2023 at 14:26
Published on Care Opinion at 14:26


Thank you for taking the time to reflect and share your story via care opinion on your recent experience in Coronary Care. I am glad to hear that your stay on the ward was a positive experience. It is heart-warming to hear such kind words towards members of our staff and I will share your gratitude with them at our safety briefing.

thanks again and best wishes.

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