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Extremely professional, efficient and friendly.

Posted By elliemc

"Extremely professional, efficient and friendly."

About: University Hospital Wishaw / Ambulatory Care

(as a service user),

My wife was admitted yesterday regarding. a heart valve problem and all the staff are extremely professional, efficient and friendly.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 12 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 19/05/2023 at 13:57
Published on Care Opinion at 13:57

picture of Jennifer Montgomery

Dear elliemc,

Thank you for taking the time to feedback to us about your recent experience at University Hospital Wishaw, Ambulatory Care.

I am so pleased to hear that all our staff were friendly, efficient and professional. It will be a pleasure to pass your kind words and thanks to the staff.

I hope that your wife is doing better now.

Kind Regards,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by elliemc (a service user)

Jenni, all the staff do a wonderful job and even make me a cup of tea when I am visiting as my wife is still in hospital.

She was in the emergency care unit for a couple of days and the staff were wonderful. She is now in ward 4 and I got a cup of tea again from a lovely young male nurse last night before visiting finishes at 8pm.

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