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Completely positive experience and I am so grateful to the t...

Posted By empathyfh46

"Completely positive experience and I am so grateful to the team"

About: Royal Cornwall Hospital (Treliske) / Gynaecology

(as the patient),

I was told that the walls of my womb had thickened and an internal investigation was needed - a hysteroscopy. 

I was very nervous as previous internal examinations were painful. 

My surgeon, Mr Bashieri, offered me a general anaesthetic but having been told that the procedure could be stopped at any time, I decided to go ahead with a local as planned. 

I was made to feel that my concerns were listened to and solutions offered. 

There were 3 nurses with me the whole time - Helena, Becky and Yvonne - who looked after me from start to finish. 

Along with the Hysteroscopy, a Endometrial polypectomy/biopsy procedure was carried out too. 

The experience was completely positive and I am so grateful to the team for their care and consideration. 

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Responses

Response from Caroline Amukusana, Care Group Governance Lead, Women, Children and HIV, Royal Cornwall Hospitals NHS Trust 11 months ago
Caroline Amukusana
Care Group Governance Lead, Women, Children and HIV,
Royal Cornwall Hospitals NHS Trust

Governance Lead

Submitted on 24/05/2023 at 13:21
Published on Care Opinion at 13:21

Dear empathyfh46

Firstly, please accept my apologies for the delay in responding to your lovely post.

Thank you for taking the time to share feedback about your hysteroscopy and endometrial polypectomy/biopsy procedure. It is always good to hear that our team are able to ensure that their patients are listened to and that they offer the most appropriate support and solutions, with care and consideration.

Our team works hard to try and minimise any worry or anxiety for their patients, and to make them feel as comfortable and informed as possible during any procedure, and they very much appreciate all feedback. I will ensure that your kind words are shared with them. Thank you again for taking the time to share your experience and I hope that you have a positive outcome following your procedure.

All the Best

Caroline Amukusana – Governance Lead for the Women, Children and HIV Care Group

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