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Care Opinion

Day surgery

Posted By Lesley456

"Day surgery"

About: New Victoria Hospital / Day surgery

(as the patient),

Was seen at one stop clinic quickly, pre assessment phone call and appointment happened quickly.  Kept informed by admin staff regarding what was happening. A procedure carried out at Day surgery  NVIC. Want to say well done to Morag and Eva for the care I received. Diane for the chat. Dr Mckay for carrying out my procedure and putting me at ease. To Alison and the Anaesthetic for the best Anaesthetic I have ever been given. To my recovery nurse for waking me up. Thank you all. 

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Responses

Response from Lisa Martin, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 11 months ago
Lisa Martin
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Plan, design and deliver patient and user engagement opportunities

Submitted on 16/05/2023 at 18:32
Published on Care Opinion at 18:32

Dear Lesley456,

Thank you for taking time to share your kind feedback with us, I'm delighted to hear that you had such a positive experience, from start to finish and that communication, treatment and care was of the high standard that we always strive to provide.

I'll ensure that the team receive your feedback, and thank you again.

Kind regards,

Lisa Martin,

Patient Experience Public Involvement Manager.

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