This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Such an amazing and caring team

Posted By Miss jm

"Such an amazing and caring team"

About: Royal Infirmary of Edinburgh at Little France / Neurosciences (DCN) Scottish Ambulance Service / Patient Transport Service

(as the patient),

I was brought to Edinburgh Royal infirmary a week ago from forth valley, I was so anxious as it's a bit away from where I live. I am still here and I can't stress enough how brilliant my 2 ladies were who took to in ambulance from FFRH To Edinburgh thank you. I was put into ward 130 and I was treated like a queen, nothing to much bother from  the auxiliary's to the staff nurses and all the surgeons. Such amazing and caring team. This has been so hard on me due to other reasons, I remember my mum telling me when I was a kid that our NHS doesn't get noticed for all the good they do for all the bad.....Thanks so much ❤️

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hester Niven, Clinical Nurse Manager, Department of Clinical Neurosciences, NHS Lothian 12 months ago
Hester Niven
Clinical Nurse Manager, Department of Clinical Neurosciences,
NHS Lothian

Submitted on 09/05/2023 at 15:57
Published on Care Opinion at 16:24

Dear Miss JM

Thank you for your feedback about your recent time spent in Ward 130, DCN, RHCYP.

I will share it with the Senior Charge Nurse and her team.

I hope you continue to get better. I appreciate you taking time to post your message.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lesley Kay, Patient Experience Team Leader, Corporate Affairs, Scottish Ambulance Service 12 months ago
Lesley Kay
Patient Experience Team Leader, Corporate Affairs,
Scottish Ambulance Service

Submitted on 10/05/2023 at 13:17
Published on Care Opinion at 13:17

Dear Miss JM

Thank you so much for getting in touch through Care Opinion to let us know about your experience. I am so sorry to read about your being unwell and are still in hospital. I hope you are up and about soon.

I would dearly love to pass on your kind words to our crew who you describe as brilliant. I know your feedback would be so appreciated. As all posts are anonymous, the only way to identify the staff would be if you contacted our team at sas.feedback@nhs.scot with your name, address and date of when we attended to you. If you done this, I would be sure to pass on your lovely feedback.

From all of us here at The Scottish Ambulance Service, we wish you all the very best and get well soon.

Kind Regards

Lesley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k