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Care Opinion

Unexpected appendix surgery.

Posted By MumofRock

"Unexpected appendix surgery."

About: Minehead Community Hospital / Minor Injuries Unit Paediatrics / Paediatric Assessment Unit

(as a service user),

My son was admitted to musgrove park hospital as an emergency for an inflanned appendix.

My son has aspergers and sensory processing.

In ED PAU, theatre , recovery and oak ward the staff acknowledged and respected my sons needs, they listened and cared for my son with integrity and compassion.

Special thanks to all the staff in MIU minehead, musgrove ED practitioner (Im afraid I forgot your name) nurses Emma and Sarah in PAU, play specialist Sarah, ED porter Rachel, nurse Elizabeth on oak ward and the fabulous surgical team and anesthetic team.

The nhs is a privilege and all of you should be very proud of yourselves for being there in our time of need .

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Responses

Response from Gita Modgil, Consultant Paediatrician & Associate Medical Director for Paediatrics & CAMHS, Paediatrics, Somerset NHS Foundation Trust 12 months ago
Gita Modgil
Consultant Paediatrician & Associate Medical Director for Paediatrics & CAMHS, Paediatrics,
Somerset NHS Foundation Trust

I care for children with acute and long term conditions and help to lead the Children's unit

Submitted on 09/05/2023 at 19:17
Published on Care Opinion at 19:17

picture of Gita Modgil

Dear MumofRock,

Relieved to hear that your son has made a good recovery post surgery and that he was cared for with such integrity and compassion, meeting his individual care needs.

Such wonderful feedback for our team thank you! All the colleagues you mention just show what a team effort across so many NHS specialities and units it can sometimes take to ensure care is optimal for children and young people.

With my colleague, we are tracking each and everyone mentioned down to ensure they receive your feedback and thanks - plus we are sharing it widely with lead colleagues across paediatrics, emergency department, theatres, recovery, anaesthetics, porter team to make sure we have not missed anyone out! I am also trying to find a contact for MIU in Minehead with my emergency colleagues. You are amazing for remembering everyone's name...

Thank you again.

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Update posted by MumofRock (a service user)

Thank you for your reply, the nursing staff in MIU are my colleagues, so I have thanked them personally.

Thank you for helping track down all involved, I really am so proud and super impressed at the care my son received.

Best wishes

Response from Hannah Coleman, Nurse Practitioner, Minor Injury Units, Somerset NHS Foundation Trust 12 months ago
Hannah Coleman
Nurse Practitioner, Minor Injury Units,
Somerset NHS Foundation Trust

Submitted on 15/05/2023 at 10:55
Published on Care Opinion at 10:55

Thank you for your positive feedback, I am glad that your son is on the mend. I will ensure the staff in MIU are made aware of your comments.

Kind Regards

Hannah

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