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Care Opinion

A lovely, calming presence

Posted By Shannons41022

"A lovely, calming presence"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as the patient),

Recently I gave birth to my daughter. Before giving birth I spent 48 hours in the induction ward. I was low risk and just needed my waters broke so I was left till last. This was a very frustrating time but the midwifes on shift were amazing. One midwife in particular fought really hard for me to get taken. She was very attentive, always checking on me because I was really upset with being left for so long. I wish I knew her name. Thank you ❤️ 

The Charge Midwife Alison delivered my baby and after 48 hours of crying I went on to have the best delivery. Alison has such a lovely calming presence so I felt very calm during labour. It was a lovely atmosphere from start to finish. She gave my husband and i the privacy we needed but she was never too far when we needed her. It was clear to see how much she loves being a midwife. She even made an aromatherapy blend for me and massaged my back. She is an angel and no words will be enough for everything she did for our baby. She explained because she's a charge nurse she doesn't often deliver babies anymore, and we are so grateful she is in our birth story. The ladies who helped after delivery (midwifes or maternity care assistants) we don't know their names but they took us down to the post labour ward. They were fantastic, nothing was too much trouble and we were well looked after. 10/10 

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Responses

Response from Leah Noble, Senior Midwife Inpatients, Maternity Services, NHS Lanarkshire 11 months ago
Leah Noble
Senior Midwife Inpatients, Maternity Services,
NHS Lanarkshire

Submitted on 11/05/2023 at 11:48
Published on Care Opinion at 11:48

picture of Leah Noble

Dear Shannons41022,

Congratulations on the birth of your daughter and thank you for taking the time to share your experience with us.

I am sorry that the start to your journey was frustrating due to the time you had to wait, at busy times within the unit there can sometimes be delays, however, I completely understand this is frustrating for you and we are currently doing some improvement work around inductions to try to make this experience better for our women.

I am delighted to hear the midwives made your stay better and were attentive to your needs. I will make sure to find out who the midwife was in the antenatal ward and give her your feedback.

Alison will be so happy to read your comments and the impact she made, we are so proud of the aromatherapy we can also offer within the unit and I'm happy to hear this was beneficial for you. I will share you words with all the staff.

Best wishes from us all in Maternity.

Kind regards,

Leah.

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