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"Staff are really overworked and need more support"

About: Daisy Hill Hospital / Female Medical

(as a staff member posting for a patient/service user),

I came into Daisy Hill Hospital by ambulance four weeks ago and straight into A&E where I remained for a number off days as there was no bed for me.  I was then moved to Female Medical and I really couldn't have been cared for any better, the staff are great and the food is good.

If I had to make any improvements it would be more HCA's on the wards, A couple of the patients in my ward have challenging behaviour, take tonight we had one HCA and three patients needing what I could only describe as one to one, I really did feel for the Health Care Assistant who had to deal with the drama that unfolded; all three were trying to leave the ward even though they where not mobile. As a patient myself this was very distressing to watch as I couldn't help her.

My Experience has been good, but I do think the staff are really overworked and need more support to carry out their job.

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Responses

Response from Gemma Gill, Sister, Female Medical DHH, Acute, Southern Health and Social Care Trust 12 months ago
Gemma Gill
Sister, Female Medical DHH, Acute,
Southern Health and Social Care Trust
Submitted on 06/05/2023 at 04:29
Published on Care Opinion at 04:29


thank you for posting your positive feedback regarding your stay in female medical

I'm glad you found your care was to a good standard and the environment was clean and tidy

thank you for acknowledging how hard our staff work the nursing staff would agree that we need for staff in every area

I will feed this back for training to the nursing staff

I wish you well on your recovery

gemma gill clinical sister

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