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Kind and caring

Story from nhs.uk

"Kind and caring "

About: Russells Hall Hospital

everyone was very kind and caring that I came into contact with. compassion and kindness was shown throughout my stay on b1. and i will thoroughly recommend this hospital for anyone needing treatment. I would like to give special mention to the urology team and day case unit and all the nursing team who cared for me and performed my procedure for the kindness and care shown. I am very grateful. Thank you.

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Responses

Response from The Dudley Group NHS Foundation Trust 11 months ago
The Dudley Group NHS Foundation Trust

Submitted on 09/05/2023 at 14:06
Published on Care Opinion at 14:06

Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star.

It is great to hear that you received excellent care and treatment in Ward B1, Urology and Day Case Unit. We are thrilled to hear that staff were able to put you at ease during what must have been an uneasy time for you.

Your kind comments have been shared with the team and senior management who will be pleased to hear of them.

All the best and take care.

Patient Experience Team

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