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Very thankful to have such a great service available to us.

Posted By SMC19

"Very thankful to have such a great service available to us."

About: South West Acute Hospital / Maternity care

(as a service user),

I was brought into the maternity unit in South West Acute Hospital for induction and delivery of my baby.

From the moment we arrived we were treated with great care and compassion from all staff - doctors, midwives and HCAs.

I wanted to breastfeed my baby and the staff did all that they could to help us to do so.

My baby had a tongue tie and the breastfeeding specialist midwife was incredibly helpful and took time and care with us.

My overall experience at the maternity unit was excellent and the care I received was fantastic. We are very thankful to have such a great service available to us. 

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Responses

Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 12 months ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 24/04/2023 at 11:55
Published on Care Opinion at 11:55

picture of Ali Ferguson

Hi SMC19,

Congratulations on the birth of your baby and for taking the time to share your feedback of the care that you received.

I am delighted to hear that you had a positive experience and received the care and support you needed. Staff always strive to give the best care possible and it is great to hear that it met your expectations.

Enjoy every minute with your baby and best wishes for you and your family.

Regards

Ali Ferguson

Community Midwife Team Laed

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Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 12 months ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 24/04/2023 at 20:38
Published on Care Opinion at 20:38

Congratulations on the birth of your baby. We are delighted to hear such positive feedback on the care you received. I will ensure that all the staff are aware of yur experiences.

Best wishes for all your family.

Regards

Donna Blake

Labour ward sister

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