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Attending Medical Day Procedure Unit - Ulster Hospital

Posted By DUCKY123

"Attending Medical Day Procedure Unit - Ulster Hospital"

About: The Ulster Hospital / Medical Day Case Unit

(as the patient),

I attended this unit , to get a guided CT Biopsy of my lung to determine if lesions might be cancerous.

My overwhelming feeling while there was a very good vibe The staff radiated good humour,efficiency and positivity From the ward manager to the support staff 

All this contributed to a very pleasant experience in what could otherwise have been very very different.

Thank you to them all👏👏👏

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 12 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 18/04/2023 at 18:18
Published on Care Opinion at 18:18

picture of Conor Campbell

Dear DUCKY123

Thank you for sharing the story of your experience at Ulster Hospital Medical Day Case Unit.

It is great to hear how well looked after you felt.

I have shared your positive feedback to the team who really appreciate your kind words and are glad to know that their support was meaningful to you.

I wish only a positive journey ahead for you.

Best wishes
Conor

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Response from Karyn Dowie, Medical Day Case Ward Manager, Medicine - Medical Wards, South Eastern Health & Social Care Trust 12 months ago
Karyn Dowie
Medical Day Case Ward Manager, Medicine - Medical Wards,
South Eastern Health & Social Care Trust

Submitted on 21/04/2023 at 10:54
Published on Care Opinion at 10:54

Thank you so much for your very kind words, we understand how stressful this procedure can be and try our best to provide a warm and welcoming enviroment. I have shared kind words with the team who are extremely grateful. We have a great team and I am dedlighted to see that this is being recognised by our patients.

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