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"So thank you again to everyone in ward 72"

About: Maternity care (wards 68, 72 &73) / Maternity care (Ward 72)

(as a staff member),

I would just like to give praise to the staff of ward 72 in the glasgow royal infirmary, particularly midwife Lynn (I believe that was her name) and Emily. The care they gave me during my short stay there was second to none, and really gave me confidence in the maternity services (after a not so great experience a few months ago) that myself and my baby boy will be cared for.

Not only was I cared for amazingly by these two midwives but my family were also welcomed and took care of. I know everyone is stretched thin and tired but these ladies where such a credit to themselves and their ward (I hope the senior charge nurse sees this). I also want to highlight the student midwives, domestics and auxiliary nurses who also were so kind during my stay, a smile and a simple conversation goes such a long way. So thank you again to everyone in ward 72, I hope you enjoyed the sweeties I left. 

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 13 months ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 05/04/2023 at 13:25
Published on Care Opinion at 13:25


Dear hydrusge73,

Thank you for posting your story on care opinion. I am delighted to hear that you had such a positive experience despite it being a short stay. I will be more than happy to pass on your gratitude to both Lynn and Emily but also to the wider team working in ward 72, including Carol their Senior Charge Midwife. Support staff are vital for the provision of care within the wards so thank you for highlighting them for praise too. I am sure they enjoyed the sweets you left. Hope you and your son are settling in well, take care and thanks again.

Best Wishes,

Tracy Orr

Lead Midwife

PRMH

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