"Looking for an explanation"

Attended this hospital for IBD. Met the doctor once & was thereafter continuously put in with a pharmacist who I believe was unqualified in dealing with Crohn’s symptoms to comment on ongoing issues, nor able to do physical exams. Complained to patient affairs at Hairmyres about this, & it feels as though the doctor took it extremely personally. They refused to put me in with another IBD doctor in their unit, & instead I had to go to another hospital.

This held my treatment up for months and has caused extreme concerns for me re IBD standards within Lanarkshire. It took 7 months to give me an appointment with a doctor at Hairmyres, but at that point all faith in this hospital had been lost due to the way I've been treated. Including their patient affairs dept. I have notified patient affairs on numerous occasions that face-to-face appointments will exacerbate symptoms, yet have been ignored and no reasonable adjustments put in place. Why couldn’t they do a telephone consultation?

My infusions have been cancelled, which has put my heath at major risk & I'm told I am no longer a patient of Hairmyres Hospital! I feel this is extreme discrimination and I need answers, as nobody seems to be explaining what is going on here. No phone contact has been made. No letter received. Disgusting behaviour, in my view.