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"Absolute Angels"

About: Royal Alexandra Hospital / Endoscopy

(as a service user),

Just been into the Day Unit for an Endoscopy (opted for the throat spray instead of sedation).

I was very worried when I first arrived but the Nurses really put me at ease and, as I suffer from a few painful conditions, were really empathetic and made me as comfortable as possible. 

My grateful thanks to all the Nurses in the unit (and there were many) but especially to Nurse McGregor and Nurse Lochead who were brilliant with me. They were absolutely run off their feet yet they couldn't do enough for all the patients in there. Absolute Angels. 

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Responses

Response from Carolanne McArthur, Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 13 months ago
Carolanne McArthur
Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde
Submitted on 29/03/2023 at 11:01
Published on Care Opinion at 11:01


Dear Robnd43,

Thank you for taking the time to leave us your feedback on care opinion.

We are so pleased to hear you had such a positive experience during your recent visit to the Day Surgery/Endoscopy department.

Your lovely feedback will be shared with the team who I am sure will be delighted.

On behalf of the team thank you very much.

Kind regards

Carolanne McArthur

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