"Incapable of safely serving the local community. "

Thank you for your feedback. We have been working hard for a number of years with our local commissioners in order to secure the essential funds to expand our Practice facilities, so that they remain current and in line with population expansion in Attleborough. We were also part of the Neighbourhood Planning Group for a number of years and worked hard to ensure that health care provision was recognised as a priority for the local town and surrounding villages. Changes within the local and national NHS landscape have made progressing plans challenging, but we remain positive about securing better and larger facilities for the future.

In the meantime, the Practice team works incredibly hard to meet the needs of our population, with demand expanding significantly, resulting in the Practice providing over 9,000 more contacts year to date when compared to the previous 12 month period. We have innovated in how we deliver care in order to achieve this additional capacity, with no additional space.

The Practice will always work hard to provide on the day access for urgent same day need and where this is not possible, will signpost patients to pharmacy services, NHS 111 or the walk in centre in order for patients to be aware of alternative access where they feel unable to wait. Our routine capacity supports over 18,700 patients and this does often mean that patients do unfortunately have to wait for an appointment.