This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Birth of our baby girl"

About: Borders General Hospital / Maternity care

(as a service user),

I had a 5 night stay in Ward 16 back in December, and although the induction process  didn’t go to plan & I ended up having a C-section both myself and my husband can’t fault the care that we received during our time on the ward. Special thanks to Abbie who was our midwife for the birth of our baby girl and who looked after us back on the ward after my c-section. You were so kind to us and made us feel so at ease, we feel so lucky to have had someone so supportive there & nothing was too much trouble for you. Thank you so much Abbie for everything. Ps Thanks again for my birthday cake 😊😂

I was quite anxious throughout my whole pregnancy due to having health conditions which meant I was classed as a high risk pregnancy. I had a lot of scans/appointments which was always very nerve racking however I can honestly say that everyone that I came into contact with during my pregnancy were amazing and so reassuring, nothing was ever too much trouble for anyone. Some weeks I was over at the hospital 2/3 times but nobody ever made me feel like I was being a pain. All of the midwife’s, doctors and consultants were always happy to answer any questions and worries I had. Our consultant Dr Mackenzie also deserves a mention as she was amazing right from the first appointment I had with her when I was 10 weeks pregnant she made me feel so at ease.

Thank you all so much.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kirsteen Guthrie, Associate Director of Midwifery/General Manager for Women and Children Services, Maternity, NHS Borders 13 months ago
Kirsteen Guthrie
Associate Director of Midwifery/General Manager for Women and Children Services, Maternity,
NHS Borders
Submitted on 31/03/2023 at 10:28
Published on Care Opinion at 10:28


Dear Ashmz67

Congratulations on the birth of your daughter and for taking the time to provide feedback.

Coming into hospital to have an induction of labour at anytime can be daunting and when things maybe don't go according to plan can provide additional stress. I am pleased you felt supported by Abbie during your stay. We aim to provide person centred care and this has been demonstrated by the care you have received from both midwifery and medical staff.

I will ensure the staff are aware of your lovely feedback, especially Abbie and Dr Mackenzie.

I hope you are recovering well from your caesarean section and enjoying time with your new baby daughter and as a family.

Kind Regards

Kirsteen Guthrie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k