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Cataract surgery - the op was a breeze

Posted By archeryi

"Cataract surgery - the op was a breeze"

About: Queen Margaret Hospital / Cataract Unit

(as the patient),

Staff were super great. I was stressing  not so much about op but more the fact face was going to be covered [just a bit claustrophobic]. It probably didn't help that I accepted a cancellation so only 10 days notice, but it meant I'd not had a clinical appointment to voice my fears; a 5 min chat phone call with a doctor didn't really allay any fear I had. So maybe this could have been clarified a bit earlier in more detail.

On the day once I explained to staff they were really helpful a putting my mind at ease and the op was a breeze.  So to all staff in cataract unit at the Queen Margaret, D'line a 10+ for all your help on the day.

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 13 months ago
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Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 28/03/2023 at 09:03
Published on Care Opinion at 09:30

Dear Archeryi,

I am sorry that you were anxious about the drape covering your face during the procedure and that the discussion with the consultant didn't help reduce your anxieties. This is something that we have been discussing over recent weeks on how we can show patients how this would be on the day of surgery.

I am pleased that the staff were able to put your mind at ease on the day and that the operation was a breeze. I will share with the team that they are a 10+! This is lovely to hear.

Kind regards

Stacey Arnott

SCN

Ophthalmology

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Update posted by archeryi (the patient)

Thanks so much for your helpful reply.

I think my concerns would maybe have been addressed if I'd had a clinical appointment pre surgery rather than a phone appointment, but it is a sign of the times we live in with delays and long waiting times.

However it was my decision to accept a cancellation appointment with short notice [did give me less time to worry over it] and so glad I did vision improved greatly.

Again a big thank you to all staff on the day.

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 13 months ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 28/03/2023 at 11:12
Published on Care Opinion at 11:12

Dear Archeryi,

Many thanks for your understanding, this is excellent feedback to share with the team to ensure that we communicate this with the patients accessing our service.

I am so pleased to hear that your vision has improved greatly following your surgery.

Kind regards

Stacey

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