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"AandE"

About: Broomfield Hospital / Accident and emergency

(as a relative),

Absolutely disgusted with the way patient and I were treated. We found the triage staff before we booked into Reception was so rude, horrible. Never will attend there again, they were awful.  We found them rude, nasty and hurt the patient. 

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Responses

Response from Patient Experience Admin Assistant, Mid and South Essex NHS Foundation Trust 13 months ago
Submitted on 27/03/2023 at 12:46
Published on Care Opinion at 12:46


Good afternoon,

We are sorry to hear you have had this experience.

If you would like to discuss this further, please call our PALS team on 01245 514130.

PALS office phone lines are open 11am to 2pm, Monday to Friday (excluding Bank Holidays).

Alternatively, you can email mse.public.response@nhs.net

Kind regards,

Patient Experience Team

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