"Lack of empathy and attention to patient needs"

I was brought in by ambulance last Tuesday  with retention and as is the normal for this age, spent 3 hours in the ambulance outside and in excruciating pain.

When I was transferred into ED cubicle 16. I was still in pain but nobody came to ask after my condition or tell me how long they thought it would be before a drain was inserted to relieve the pain.

After the catheter insertion, the pressure was relieved but somebody forgot to tell my bladder!  It was a level of 10+ and persistent in waves.

For a period of time nobody came to ask after me, nor offer any refreshments. Then a doctor came by but their attitude all along was no empathy, no concern of the pain I was experiencing,  just a desire for me to go home, despite my inability to walk pain-free.

Unfortunately my OD prevented immediate discharge, and I was kept in longer. Although as for the observation, it was in name only.  Nobody looked in regularly, not even a glass of water was on offer. My  only refreshment was a meal brought in by a person I believe to be a domestic?I was very appreciative of that.

The above mentioned doctor did come in but that was to do with my OD at the start and my recall is that the tone was never in a supportive way. 

I had never, nor would I expect preferential treatment, but I had thought those who knew me would offer some empathy and the same courtesy as you would any patient, when able to do so.

Once I was ready to be discharged I had to arrange my own travel home, despite being in 10 + level pain. 

I felt my care after the catheter insertion was very detached, just leaving me in agony, not even attempting to relieve the pain. 

I feel this is not the level of care anybody should have to experience.