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The attending staff went out of their way

Posted By bargainsq69

"The attending staff went out of their way"

About: Outpatients Centre / Dermatology

(as the patient),

Went in to Dermatology Day Care at Stirling Community Hospital mid March  for a few biopsies on my head. 

Was seen by Kirsty, Shareen and Alisha and after I was welcomed in, everything was explained clearly and concisely and the visit was a very positive experience. 

The attending staff went out of their way to be kind and reacted in a very human way.  Wonderful people.  Now, the wait for results...

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 13 months ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley

Submitted on 27/03/2023 at 11:46
Published on Care Opinion at 11:46

Hi bargainsq69,

Thank you for taking the time to leave feedback about your recent visit to our clinic, I have shared this with our team.

I am pleased to hear that your experience was positive and I hope you don't have too long to wait for results.

I hope your wounds are healing well.

Thanks again.

Kirsty

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Response from Alex Eadie, Operational Manager, Ambulatory, Diagnostics and Theatres, NHS Forth Valley 13 months ago
Alex Eadie
Operational Manager, Ambulatory, Diagnostics and Theatres,
NHS Forth Valley

Submitted on 27/03/2023 at 14:29
Published on Care Opinion at 14:29

Good afternoon,

Thank you for taking the time to share your feedback. I will pass this onto Kirsty, Shareen and Alisha and I am sure they will be equally glad to read about your positive experience. I hope you are recovering well from your procedure and wish you all the best with the results.

Take care,

Alex

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