"I felt the whole visit was a total waste of time."

The appointment was early morning and I didn’t get seen until 35 mins after my appointment time.

The Doctor didn’t listen and focused too much I felt on a question I asked that they answered. But then brought it up again. There was a junior Dr in there which I think caused the delay and where they were sat in the room on a chair was very uncomfortable and unnatural. It felt odd.

I also went through a triage phone call before the appointment so to be asked a series of questions about medical history that I couldn’t give exact dates for was frustrating. Had I been made aware of that level of detail needed, I would have brought the information with me.

I felt the whole visit was a total waste of time. I appreciate medically why I was denied the injection, but I certainly would not use the service again. I’d rather wait 3 weeks to keep trying to get into my GP surgery. I was incredibly frustrated by how I was made to feel.

I also am frustrated that I was asked to give feedback & to get to the end of this form to see if it will be published on a site? Ridiculous.