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"'Well Being' resources warmly received"

About: Promoting Well Being / Access and information service

(as a staff member posting for a carer/relative),

Access & Information Service, please accept my sincere thanks for the delivery of the Books, Pencils, Jigsaws, Mindfulness and Crossword/Wordsearch Books to the Southern Area Hospice.

I had contact with Louise, Michelle and Sharon from the Access & Information Team and I want to thank you all most sincerely.

As a Chaplain in the Southern Area Hospice, I have found in particular the Mindfulness and Wordsearch Books, as well as the Jigsaws the most popular items enjoyed by our in-patients.

We now have a sufficient supply of jigsaws which we are able to re-circulate among our patients. 

I wish to give you the thoughts of some of our recipients.

I hope, like me, you find these quotations from 4 different in-patients both rewarding and beneficial:

1. -I enjoy colouring in the various pictures. One of them in particular (it was one of fish) I am going to take out of the book, frame it and enjoy it when I get home.-

2. -The jigsaw I really enjoyed doing. It took my mind off myself and made me concentrate. However, there is one piece missing.-

3. -I really appreciate the large print in the Wordsearch and Crossword books you gave me.-

4. -I look upon this Mindfulness Book as an alternative medication.-

We are so grateful to your service for providing us with these well received well being resources for our in-patients.

Many thanks for the delivery of same.

Our Kindest Regards.

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Responses

Response from Mairead McVeigh, Social worker Access and Information Team, Adult Community Services, Southern Health and Social Care Trust 13 months ago
Mairead McVeigh
Social worker Access and Information Team, Adult Community Services,
Southern Health and Social Care Trust
Submitted on 21/03/2023 at 22:36
Published on Care Opinion on 22/03/2023 at 08:45


Hi,

Thank you for taking the time to share with us the benefits of the resources we were able to provide to your service users.

We welcome your feedback and I will ensure the Team are made aware of your comments and the positive impact the resources are having on the individuals you care for.

I am sorry to read of the missing jigsaw piece and wish to reassure you we are now checking the rest of our stock to ensure there are no more puzzles distributed out with a missing piece.

We would be happy to provide you with another jigsaw puzzle as a replacement.

Please get in touch directly with myself or any member of the Team and we will be happy to arrange this.

Thank you again for your kind words and feedback.

Mairead McVeigh

Senior Social Work Practitioner

Access & Information Service

Tel: 028 3756 4300

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